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Strong ties with banks and regulators are crypto’s hedge against debanking, says OKX executive

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A broad risk has emerged for the entire cryptocurrency sector: the possibility of being cut off from traditional banking systems. As firms race to build durable financial partnerships, leaders like Jason Lau of OKX emphasize that trust-based, multi-stakeholder relationships with banks, regulators, and other financial gatekeepers are essential lines of defense against debanking threats. In this ongoing discourse, the balance between advancing crypto innovation and maintaining access to conventional finance has become a central strategic concern for the industry.

The Risk Landscape and Strategic Safeguards Against Debanking

The evolution of “Operation Chokepoint 2.0” has framed a sector-wide conversation about the fragility of banking access for crypto businesses. Industry executives argue that the traditional financial system is underpinned by trust, and that the way a crypto firm communicates, partners, and cooperates with financial institutions can be as critical as its product roadmap. In a detailed discussion with Cointelegraph, Jason Lau, who serves as Chief Innovation Officer at OKX—the crypto exchange and self-custody wallet provider—outlined how proactive relationship-building has become a core strategic asset for survival and growth in this space.

Lau stressed that establishing and maintaining strong ties with banking partners, regulators, and other stakeholders requires a long-term commitment. He asserted that the relationship-building process cannot be rushed or treated as a one-off exercise. Instead, it demands ongoing dialogue, transparency, and a shared understanding of the crypto business’s operations, risk profile, and compliance posture. “You need to take the time to build relationships with all your stakeholders, including regulators and your banking partners. We’ve spent years and years working with our partners and stakeholders to make sure they understand our business,” Lau explained in the interview.

The central takeaway is that the risk of debanking is not merely a regulatory or compliance issue; it is a strategic risk that can disrupt access to core financial services, impede product development, and constrain liquidity for crypto businesses. In response, leaders across the sector have prioritized partnership development as a proactive hedge against sudden withdrawal of banking services. This approach encompasses strengthening due diligence processes, elevating regulatory dialogue, and ensuring that business models are clearly aligned with banking expectations around KYC (Know Your Customer), AML (Anti-Money Laundering), and risk management.

Though the United States receives substantial attention in debates over debanking, the broader implications are global. Debanking incidents have reverberated across other major markets, affecting services, innovation, and free expression in diverse regulatory environments. The industry-wide conversation is now about resilience—how to sustain access to traditional finance while continuing to innovate and serve customers who rely on digital assets for payments, treasury management, and investment purposes.

Within this frame, several themes recur. First, a heightened emphasis on trust-based partnerships with banks and regulators reduces the likelihood of abrupt service disruptions. Second, a robust, transparent operating model that clearly communicates business lines, risk controls, and compliance measures helps banking partners understand where crypto firms fit within their risk appetite. Third, ongoing engagement with policymakers and regulators can shape more sustainable regulatory expectations, ensuring that protection for consumers and financial system integrity coexists with the growth of crypto technologies.

By reframing the debanking risk as a strategic partnership challenge rather than a purely operational or regulatory issue, the industry signals its intent to navigate a shifting financial ecosystem with a more proactive, collaborative posture. As this momentum grows, crypto firms are increasingly looking to diversify their banking relationships, explore non-traditional banking arrangements, and invest in compliance architectures designed to withstand scrutiny from financial institutions and supervisory bodies alike.

This section underscores the central premise: debanking is not an isolated incident but a systemic risk that requires a principled strategy built on long-term collaboration, transparency, and mutual understanding between crypto players and the conventional financial sector. Firms that invest in these relationships—and that can demonstrate stable risk management, credible governance, and clear value propositions to their banking counterparts—are more likely to preserve access to essential financial services, even as the macro environment becomes more complex and unforgiving.

Global Debanking Narratives: US-Centric Origins and Beyond

In practice, many of the most widely reported debanking episodes have originated in the United States or involved US-based entities. Yet the implications of debanking extend far beyond national borders, shaping operational realities, innovation trajectories, and the freedom to deploy new financial technologies worldwide. The global dimension of this challenge is clear in the patterns of debanking events, which reveal how different regulatory regimes, cultural expectations around financial services, and political climates influence the stability of crypto firms’ access to banking.

One notable anecdote from the industry centers on Binance Australia, where a former regional manager described receiving only a brief window—approximately 12 hours—before what he called debanking occurred. The account of abrupt action, taken in the middle of the night, highlighted the ambiguity surrounding the motives and rationale banks provide in such scenarios. The manager indicated that the reasons behind the decision were unclear, underscoring a recurring theme in debanking cases: the lack of transparent explanations from banking partners when operational restrictions are imposed on crypto platforms. This ambiguity complicates risk assessment for other firms in the sector, who must navigate sudden changes in banking access with limited forewarning.

Meanwhile, the political and regulatory landscape in Europe and the United Kingdom has also come under intense scrutiny due to debanking events that intersect with governance and speech considerations. In mid-2023, leaked documents brought to light a controversial case in which a prominent UK political figure faced debanking tied to political views. The disclosure prompted a broader policy debate among UK lawmakers about the boundaries of banking discretion, especially when platforms or individuals engage in political activity or commentary that regulators or financial institutions might deem controversial. This situation catalyzed a broader conversation among policymakers about potential remedies, including the possibility of revoking banking licenses should banks be found to infringe on freedoms of speech or other protections.

In response to these developments, the UK government introduced consumer-protection provisions intended to guard bank customers against abrupt account closures and to ensure procedural fairness. The measures called for clearer disclosures—such as providing customers with three months’ notice before closing an account—and required banks to supply explicit reasons for closures and offer avenues for appeal. The intent was to strike a balance between prudent banking oversight and safeguarding consumer rights, reducing the risk that individuals or entities could be removed from financial networks without meaningful recourse. The policy tilt toward greater transparency and notification reflects a broader concern about the power banks hold over access to essential financial services.

Crypto firms have consistently reported a range of obstacles in the UK context, particularly in 2023. Frequently cited hurdles include excessive paperwork, unexpected account freezes, and rejections of applications without sufficiently clear reasons. These recurring friction points contributed to a perception within the crypto industry that banking relationships in the UK could be precarious or unpredictable. The magnitude of these challenges was significant enough that industry executives brought the issue to the attention of policymakers at the highest levels, including discussions with senior political leaders who could influence the regulatory environment. Even as policy responses emerged, many crypto projects continued to report the same obstacles in 2024, signaling a persistent tension between the innovations crypto firms seek to deploy and the traditional banking system’s risk controls and operational thresholds.

The breadth and persistence of debanking in major markets have even entered mainstream lexicon and cultural discourse. The phenomenon was notable enough to earn a place on the Collins Dictionary shortlist for words of the year in 2023, illustrating how the term has permeated online communities, media narratives, and broader digital culture. The public consciousness around debanking reflects a convergence of financial technology progress, regulatory scrutiny, and the practical realities faced by crypto businesses and their customers when access to banking is constrained or removed.

In this evolving narrative, several broader implications emerge. First, the sector must navigate divergent regulatory expectations, which can create a patchwork of compliance requirements that complicate cross-border operations. Second, there is a clear demand for transparent and predictable banking behavior, including well-communicated reasons for any account termination or service restrictions. Third, policymakers and industry participants alike recognize the need to preserve financial inclusion and access to legitimate crypto services while maintaining financial system integrity and consumer protection. As the global debate continues, the industry’s strategic emphasis on relationship-building and proactive risk management remains a cornerstone of resilience against debanking pressures.

To further contextualize the global dynamics, the industry is watching how regulatory frameworks will evolve in major jurisdictions, including the United States, the United Kingdom, and the European Union. In the United States, the tension between innovation and regulatory compliance continues to shape bank relationships with crypto firms, influencing how aggressively institutions pursue risk controls and how they articulate their expectations to their clients. In the United Kingdom, consumer protections and governance considerations reflect a policy landscape that seeks to prevent sudden and unexplained severances from financial services, while still maintaining robust oversight of the growing crypto sector. Across Europe, the balance between enabling fintech and cryptotech growth and maintaining consumer protection, AML standards, and financial stability presents a complex but critical policy target.

Overall, the debanking discourse underscores a fundamental reality for the crypto industry: access to traditional banking systems remains a critical lever for liquidity, treasury management, and customer trust. The sector’s response—international collaboration, diversified banking partnerships, enhanced transparency, and a deepened engagement with regulators—reflects a strategic shift toward more robust, sustainable financial pathways that can withstand the pressures of a dynamic, linked global economy.

Subsection: Practical implications for banking relationships and risk management

  • Banks face a complex decision matrix when evaluating crypto clients, balancing risk controls with the demand for innovative financial services.
  • Crypto firms are increasingly investing in governance, compliance automation, and transparent disclosures to align with banking expectations.
  • Industry players pursue a multi-bank approach to reduce single-point failure and to improve resilience against abrupt disruptions.

The global narrative around debanking is evolving, with incidents, policy responses, and industry strategies intertwining to shape how crypto firms interact with the traditional financial system. While events originate in specific markets, the lessons learned have a universal resonance: sustained access to banking services for crypto businesses hinges on credible risk management, transparent communication, and proactive, collaborative engagement with financial institutions and regulators.

UK Developments, Political Pressure, and Consumer Protections

In the United Kingdom, a series of developments from 2023 into 2024 highlighted the tension between bank discretion and the political economy surrounding digital assets and political speech. The revelation of debanking actions linked to political viewpoints captured public and regulatory attention and catalyzed discussions about the boundaries of banking authority, freedom of expression, and the responsibilities of financial institutions operating in a democracy.

Public policy responses in the UK sought to strengthen consumer protections around bank account closures and to create avenues for recourse when customers face abrupt restrictions. The government outlined consumer-protection provisions designed to deter bank actions that lack clear justification or formal process. Among these provisions were requirements for a three-month notice period before account closures, a mandate to provide explicit reasons for closures, and a formal process through which customers could appeal closure decisions. These measures were positioned as safeguards to prevent arbitrary or opaque banking behavior that could disrupt individuals’ access to essential financial services or impede legitimate political or social activity.

Crypto companies operating in the UK faced ongoing challenges in 2023 and 2024. Account openings and approvals continued to be a pain point for many firms, with recurring issues including excessive documentation requirements, unexpected freezes on accounts, and rejections of applications without sufficiently detailed explanations. The prevalence of such problems among crypto firms sparked concern within the industry and drew attention from policymakers and industry advocates who argued that the banking environment in the UK could become overly restrictive for legitimate digital asset businesses. The persistence of these issues suggested a structural friction in the UK banking ecosystem that required ongoing regulatory and industry collaboration to address.

The scale of the UK issue was such that senior figures in the crypto sector sought engagement with the highest levels of government. Industry executives publicly raised concerns with the government and the wider political establishment about the practical consequences of restrictive banking practices for innovation and economic opportunity. The discussions underscored the importance of aligning regulatory aims with the practical realities faced by crypto enterprises, including the need for scalable, predictable processes for bank account management, onboarding, and ongoing compliance.

The cultural impact of these developments extended beyond regulatory debates to touch on national sentiment about financial freedom and economic opportunity. The combination of political controversy, regulatory proposals, and ongoing banking friction formed a backdrop for a broader reevaluation of how the UK supports innovative financial technologies while ensuring consumer protections and market integrity. The UK’s approach to consumer rights and bank accountability in this context signals a policy trajectory that seeks to harmonize risk controls with the growth imperative of the crypto industry.

In practical terms, crypto companies operating in the UK had to adapt by strengthening documentation, refining risk profiles, and maintaining close liaison with banking partners to anticipate potential roadblocks. Firms increasingly documented the rationale for any account action, prepared contingencies for disruptions in service, and invested in governance frameworks designed to reassure banks that operations remained compliant and transparent. The ongoing dynamic suggests that the UK will continue to refine its regulatory and supervisory mix to balance innovation with protection, public trust, and financial stability.

Subsection: The broader regulatory and competitive context

  • Consumer protection rules aim to reduce abrupt account closures and to increase transparency around the grounds for such actions.
  • The UK’s approach reflects a broader interest in preserving financial privacy, fairness, and accountability in bank-criminal activity oversight, while still enabling the crypto sector to operate within a regulated framework.
  • Crypto firms are likely to benefit from clearer guidelines on onboarding, ongoing compliance expectations, and an established pathway for addressing account-related disputes.

The UK’s ongoing policy dialogue around de-risking, consumer protections, and regulatory clarity remains central to shaping the banking climate for crypto businesses. As political and regulatory actors weigh competing priorities—encouraging innovation, ensuring financial security, and protecting consumer rights—the sector will continue to monitor developments closely and adapt its governance and engagement strategies accordingly.

Debanking Experiences: Paperwork, Wait Times, and Rejections

Across markets, several recurring themes describe the friction crypto firms face when engaging with traditional banks. The most commonly cited pain points include excessive paperwork, prolonged processing times, sudden account freezes, and rejections that feel disproportionate or opaque. In 2023, these issues were widely reported by crypto companies, and the pattern persisted in 2024, indicating systemic challenges rather than isolated incidents.

Excessive documentation requirements place a heavy administrative burden on startups and established firms alike. Banks, operating under strict AML and KYC standards, may require extensive and sometimes redundant information to satisfy their risk controls. While due diligence is essential to maintain the integrity of the financial system, the perception that legitimate crypto businesses are subject to disproportionately onerous processes contributes to frustration in the industry. The result is delays that impede product launches, delay liquidity access, and create operational uncertainty for teams that depend on timely banking services.

Account freezes present another critical issue. A freeze interrupts normal treasury operations, undermining the ability to move funds, process payments, and manage customer withdrawals. When freezes occur with little or no explanation, firms face operational paralysis and damage to customer trust. The lack of transparency in these actions complicates risk assessment for the business and can hinder strategic planning. Even when banks articulate a rationale, it may not always align with the firm’s risk profile, prompting calls for clearer, more consistent criteria for action and faster, more accessible recourse for affected clients.

Rejections of applications without clear reasons also contribute to a chilling effect within the industry. When crypto firms cannot obtain a banking relationship, or when onboarding timelines become prohibitive, the ability to compete effectively in the market is constrained. This is especially impactful for smaller firms, startups seeking to scale, and projects with novel business models that may not fit traditional banking templates. The cumulative effect of these rejections compounds the challenges faced by the sector in building broad-based financial infrastructure.

The persistence of these issues in both 2023 and 2024 points to a structural tension between traditional banking risk management frameworks and the evolving risk profiles of crypto firms. The industry’s response has included expanding banking relationships across multiple institutions to reduce dependence on a single partner, investing in compliance tech and governance to improve risk transparency, and advocating for clearer, more predictable regulatory guidance that aligns with the realities of digital asset businesses. The goal is to create a banking environment that is sufficiently rigorous to meet safety standards while being flexible enough to accommodate legitimate crypto innovations and customer needs.

Subsection: Practical strategies for navigating banking friction

  • Diversification of banking relationships to avoid single points of failure.
  • Investment in robust KYC/AML programs and governance frameworks to communicate risk posture clearly.
  • Proactive engagement with regulators and policymakers to influence the development of enabling, rather than prohibitive, regulatory norms.

These practical strategies reflect a pragmatic approach to a challenging banking landscape. Crypto firms recognize that resilience comes from transparency, governance, and active collaboration with banking partners. By addressing the root concerns that lead to debanking—risk management, regulatory compliance, and operational transparency—the sector aims to reduce the incidence of abrupt banking disruption and preserve access to essential financial services for customers and operations.

The Public Lexicon and Cultural Footprint of Debanking

Beyond policy and practice, debanking has entered mainstream discourse and even popular lexicon. The phenomenon’s prominence in online discussions and media coverage has elevated it to a cultural touchpoint, underscoring how digital finance intersects with civil liberties, business continuity, and the evolving nature of economic participation.

The recognition of debanking in the cultural sphere, including its appearance on language reference platforms, reflects a broader societal interest in how financial institutions exercise discretion and how financial inclusion can be balanced with systemic safeguards. The term’s emergence in public dialogue indicates that ordinary people are increasingly aware of the potential consequences of banking decisions on their economic activities, political expression, and access to digital financial services.

From a communications perspective, the industry must remain mindful of the public narrative around debanking. Clear, responsible messaging can help explain the safeguards and risk-based decision-making that guide banking relationships, while avoiding sensationalism or oversimplification. At the same time, the industry should emphasize the steps it is taking to improve transparency, customer protections, and governance so that policymakers and the public better understand the complexities involved in banking digital-asset businesses.

Subsequent policy clarifications, public debates, and industry responses will shape the continuing discourse around debanking. The balance between safeguarding the financial system and enabling innovative financial services depends on a shared understanding of risk and a collaborative approach to building trustworthy interfaces between crypto firms and the traditional banking sector. As the cultural footprint expands, it becomes increasingly important for the industry to articulate its value proposition, demonstrate responsible risk management, and engage with the public in constructive, evidence-based ways.

Regulatory Responses and Industry Adaptation

The regulatory environment surrounding crypto and banking remains a defining factor in the debanking dynamic. As governments seek to curb illicit activity and protect consumers, they are also confronted with the need to foster innovation and maintain competitive financial ecosystems. The UK’s consumer-protection framework, the US regulatory landscape, and EU-level oversight collectively shape how banks evaluate crypto clients, how crypto firms structure their operations, and how stakeholders communicate regarding risk and compliance.

A central theme in regulatory discussions is transparency. Regulators call for clear criteria for actions such as account closures or service restrictions, as well as accessible channels for complaints and appeals. By codifying processes and providing avenues for redress, policymakers aim to reduce the risk of opaque or arbitrary banking decisions that could undermine consumer confidence or stifle legitimate business activities. For banks, transparent standards translate into clearer expectations and more predictable risk management practices, which can evolve into more stable banking partnerships with crypto firms.

The policy responses also reflect an emphasis on proportionality and due process. Where sensitive activities intersect with financial services, regulators encourage a measured approach to risk, ensuring that actions taken by banks or financial authorities are justified, consistent, and reviewable. This emphasis is particularly important in cases involving political viewpoints, public discourse, or other sensitive factors that could attract scrutiny under political rights and freedom of expression considerations.

Industry adaptation to the regulatory climate includes several practical steps. First, firms intensify their compliance infrastructure, adopting advanced technologies for AML screening, transaction monitoring, and risk analytics. Second, firms pursue robust governance practices, with well-defined internal controls and audit trails that demonstrate accountability and alignment with regulatory expectations. Third, companies engage in ongoing dialogue with policymakers to share insights from practical operations, helping regulators to calibrate rules in ways that support legitimate innovation while preserving financial system integrity.

In addition, diversification of financial relationships remains a prudent strategic approach. By cultivating partnerships with multiple banking institutions and payment service providers across jurisdictions, crypto firms reduce vulnerability to unilateral banking actions and create alternative channels for liquidity and customer payments. This multi-bank strategy is complemented by the exploration of non-traditional or specialist financial partners that are more comfortable operating in the crypto space, while still adhering to regulatory requirements and risk controls.

The regulatory landscape will continue to evolve as new technologies, business models, and use cases emerge within crypto markets. The sector’s long-term success depends on a cooperative approach: proactive risk management and governance from crypto firms, clear and supportive regulatory frameworks from policymakers, and a banking ecosystem prepared to engage with innovative financial technologies in a manner that preserves financial stability and consumer protection.

Subsection: Key considerations for policymakers and industry players

  • Clear, consistent guidelines on account actions, with defined notification and appeal processes.
  • Proactive dialogue between regulators and crypto firms to align risk tolerances and regulatory expectations.
  • Strategies for robust, tech-enabled compliance that support scalable crypto operations while ensuring anti-fraud and AML safeguards.

The confluence of policy, industry practice, and public perception around debanking underscores the need for a sustainable, transparent framework. As markets continue to evolve, the sector’s resilience will rely on effective governance, rigorous risk management, and an environment where banks and crypto firms can collaborate to deliver secure, accessible financial services.

Forward-Looking Considerations for Crypto-Banking Relationships

Looking ahead, the friction points surrounding debanking will continue to shape how crypto firms architect their financial ecosystems. The core objective is to preserve access to traditional banking services while maintaining responsible risk posture and compliance discipline. Achieving this balance will require continued emphasis on trust-building, transparent operations, diversified banking partnerships, and proactive engagement with regulators and policymakers.

Key strategic priorities for the industry include expanding the network of banking relationships across multiple jurisdictions to reduce the risk of disruption from any single institution. Firms will also invest in governance enhancements and compliance automation to demonstrate their commitment to safeguarding the financial system. By developing a clear, credible narrative about their operations—grounded in risk controls, customer protection, and regulatory alignment—crypto firms can foster greater confidence among banking partners and authorities alike.

The lessons from the global debanking discourse point to a broader truth: in a rapidly evolving financial landscape, collaboration is essential. Banks, regulators, crypto firms, and the public all have an interest in a financial system that supports innovation while maintaining safety, transparency, and accountability. The ongoing dialogue among these stakeholders will determine how effectively the crypto sector can access vital banking infrastructure, how quickly it can scale, and how well it can sustain customer trust in a time of rapid technological change.

Conclusion

The crypto industry faces ongoing risk from potential debanking within traditional banking channels, a reality that has given rise to a strategic imperative: build durable, trust-based partnerships with banks, regulators, and other stakeholders. As leaders like OKX’s Jason Lau have indicated, meaningful relationship-building is not optional but foundational to resilience in a landscape where access to banking can hinge on perceived risk and appetite for compliance. The global nature of debanking—spanning the United States, the United Kingdom, and continental Europe—illustrates that the issue is not confined to a single jurisdiction but is part of a broader transition in how financial systems interact with digital-asset businesses and voice within political conversations.

The UK’s consumer-protection measures, the narrative around political viewpoints and banking, and the continuing experiences of crypto firms with paperwork, freezes, and application rejections in 2023 and 2024 collectively highlight areas where policy, industry practice, and public understanding must converge. The Collins Dictionary shortlist recognition of the term “debanking” further underscores its cultural resonance as a phenomenon that transcends finance and touches on freedom of expression and economic opportunity.

In practice, the path forward involves multiple layers of action: proactive risk management and governance by crypto firms, transparent and predictable decision-making by banks, and thoughtfully crafted regulatory frameworks that preserve financial stability and consumer protection while enabling responsible innovation. The end state is not merely survival but sustainable growth: a financial ecosystem where crypto services remain accessible to legitimate users, where partnerships with financial institutions endure through regulatory and market shifts, and where policy choices reflect a balanced approach to risk, opportunity, and liberty in the digital age.