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Parker Conrad of Rippling Discusses New Funding Round, San Francisco Office Lease, and Criticism

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This article is an interview with Parker Conrad, the founder and CEO of Rippling, a workforce management software company. Here are some key points from the interview:

Rippling’s Funding and Growth

  • Rippling has raised $725 million in its latest funding round, valuing the company at $6 billion.
  • Conrad mentions that the company is "relatively free" of AI products, but is working on some AI-related projects.

Conrad’s Skepticism of AI

  • Conrad expresses skepticism about chatbots and other trendy AI technologies, saying he doesn’t think people want to interact with their HR software in this way.
  • He mentions that his company’s focus on compound software businesses (i.e., building a suite of interconnected products) is more important than chasing after the latest AI trends.

Rippling’s Business Model

  • Conrad explains that Rippling’s business model involves building a comprehensive platform for workforce management, which requires significant upfront investment in R&D.
  • He mentions that Rippling spends around 20% of its revenue on R&D, compared to an average of 10% among its competitors.

Bill Gurley and Marc Andreessen

  • Conrad mentions that Bill Gurley, a well-known venture capitalist, has been critical of his company’s approach to building compound software businesses.
  • He also notes that he’s never met Gurley, but the two have engaged in some public disagreement on Twitter.