StarHub has unveiled LifeHub+ as a comprehensive Digital Health Service developed in collaboration with Alexandra Hospital and ConnectedLife with Fitbit. The platform is designed to connect patients with their family doctor or General Practitioner (GP), a health coach, and caregivers to more effectively manage pre- and non-complex chronic conditions. LifeHub+ operates on a subscription model through a plan called ConnectedCare, which patients access via their healthcare providers at S$9.99 per month. As part of an initial rollout, the first 300 LifeHub+ subscribers onboarded through partner GPs will receive a Fitbit device and free access to ConnectedCare for the first 12 months, enabling digital support from their care teams. Alexandra Hospital is the first hospital to come onboard, facilitating connections with GPs in the western region and drawing interest from more than 30 GPs to participate, while AH will also provide trained health coaches. The following sections delve into the details, architecture, clinical implications, and future potential of LifeHub+ in Singapore’s evolving digital health landscape.
LifeHub+ in Singapore’s Digital Health Landscape: An Integrated, Patient-Centric Approach
LifeHub+ represents a significant step forward in how digital health services can be integrated into routine care, particularly for individuals with pre-existing or simple chronic health concerns. At its core, LifeHub+ links patient-generated data from devices such as Fitbit to a centralized, consent-driven data ecosystem that can be accessed by a patient’s own family doctor or GP, a health coach from Alexandra Hospital, and caregivers. This creates a holistic, patient-centric care loop in which data collected from daily activities, exercise, sleep, and wearable metrics feed directly into clinicians’ workflows. The service is built to provide dynamic health scores and data alerts, offering straightforward insights that support daily decision-making and long-term health improvement.
A defining feature of LifeHub+ is its capability to grant access to a pre-programmed care team, which may include the patient’s family doctor or GP, AH health coaches, caregivers, and even physicians from other healthcare institutions, to securely view the patient’s health data through a dedicated LifeHub+ dashboard. This level of cross-disciplinary visibility is designed to enable more coordinated care, reduce fragmentation, and foster timely interventions when risk factors emerge. The platform’s ability to nudge users toward healthier behaviors—such as reducing sedentary time—shows how digital health tools can move beyond passive data collection toward proactive, conduct-influencing support. In addition, the system enables toggling reminders for medications, exercise, or scheduling medical check-ups, combining behavioral science techniques with medical oversight to promote adherence and risk reduction.
From a strategic standpoint, LifeHub+ aligns with a broader vision of digital health where technology augments clinical judgment rather than replacing it. It is designed to help clinicians access the most up-to-date health data, interpret trends, and act quickly when warning signs appear. In practical terms, this means clinicians can assess wellness more rapidly and intervene earlier, potentially preventing the progression of conditions that would otherwise require more intensive management. The platform also aims to enrich the patient journey by creating a digital ecosystem that connects family doctors, hospitals, and patients’ family members to deliver integrated proactive care. This emphasis on integrated care, data-driven insights, and early intervention is a core reason the service is being positioned as a transformational tool in Singapore’s healthcare system.
Clinically, LifeHub+ emphasizes not only chronic disease management but also prevention and lifestyle optimization. Its ability to deliver personalized health plans, grounded in real-time data and connected care teams, offers a structure for consistent follow-up and accountability. The intention is to translate everyday health behaviors into measurable outcomes and to support patients in making sustainable lifestyle changes. In this sense, LifeHub+ is more than a data portal; it is a care model that uses wearable data, validated health metrics, and care team collaboration to create a coherent, patient-focused strategy for maintaining and improving health over time. The overall objective is to build a scalable platform that can adapt to diverse patient needs while maintaining a strong emphasis on privacy, consent, and clinical governance.
In terms of adoption, the initial rollout with Alexandra Hospital helps establish a reference framework for how the LifeHub+ ecosystem functions in practice. AH’s involvement signals to the healthcare community that digital health innovations can be integrated into established clinical workflows without compromising patient safety or data integrity. By bringing AH health coaches into the model, LifeHub+ adds a layer of personalized, real-time coaching that complements clinical care. This combination of clinical input, caregiver involvement, and patient engagement is intended to foster a sense of ongoing support and accountability, which is essential for achieving measurable health improvements. The market strategy also includes a scalable approach, with interest from more than 30 GPs across the western region, suggesting that the model has potential for broader adoption beyond its initial partners.
From a patient experience perspective, LifeHub+ is designed to be intuitive and actionable. Fitbit data—when shared by consenting users—enters the LifeHub+ platform and contributes to a dynamic wellness score that summarizes an individual’s health status and risk trajectory. The inclusion of recognized metrics such as steps, exercise, sleep, heart rate, and other physiological indicators helps create a tangible, easily interpretable picture of daily health. The capacity to share this data with a chosen care team, while maintaining patient control and consent, also reinforces patient empowerment and trust in the digital health process. The emphasis on data-driven insights, predictability, and timely care actions aims to reduce anxiety about health status among patients and families while improving the efficiency and effectiveness of care delivery.
Overall, LifeHub+ signals StarHub’s intention to cultivate a robust digital health ecosystem that can serve as a model for similar collaborations in Singapore and beyond. Its emphasis on interoperability, cross-institutional data sharing, and proactive, coach-guided care reflects a growing trend toward integrated digital health solutions that support healthier living, earlier intervention, and better care coordination across the patient’s care network. The next sections explore the partnership specifics, the platform’s technical architecture, and the clinical workflow that underpins LifeHub+ in greater depth, along with future directions and potential impact on patient outcomes.
Partnership Framework: Alexandra Hospital, GPs, and the LifeHub+ Care Team
The LifeHub+ initiative is anchored by a strategic collaboration with Alexandra Hospital (AH) and ConnectedLife, augmented by Fitbit technology. Alexandra Hospital serves as the first onboarding hospital, taking on a pivotal role in connecting general practitioners (GPs) in the western region to LifeHub+ and helping to establish a cohesive, multi-disciplinary care network. The extended network includes a growing cadre of GPs who have expressed interest in integrating LifeHub+ into their clinical practice, underscoring the program’s potential to extend digital health capabilities into community-based primary care.
A key feature of the partnership framework is the creation of a pre-programmed care team that patients can authorize to access their health data within the LifeHub+ dashboard. This team is composed of the patient’s family doctor or GP, AH health coaches, caregivers, and, when appropriate, clinicians from other healthcare institutions. The structured team model enables a more seamless flow of information across care settings and supports coordinated care planning. The involvement of AH health coaches adds a practical, on-the-ground coaching layer that can translate data insights into concrete lifestyle and behavioral changes for patients. Such coaching is essential for translating remote monitoring data into meaningful, real-world action, including guidance on exercise, diet, sleep hygiene, and stress management.
AH’s role also extends to enhancing the model’s reach through its metabolic clinic and other health services. The hospital’s metabolic clinic focus complements LifeHub+’s emphasis on preventing simple diseases from progressing into complex, chronic conditions. By engaging metabolic clinic patients early in the LifeHub+ ecosystem, AH can apply targeted interventions that address fundamental risk factors such as obesity, insulin resistance, dyslipidemia, and hypertension—domains where lifestyle modification and early medical guidance can have a lasting impact. This approach aligns with AH’s broader mission of providing holistic, team-led care that spans acute, sub-acute, and rehabilitative settings, bridging the gap between hospital-based care and community-based management.
In terms of governance and implementation, the partnership emphasizes consent, privacy, and data security. Users choose to share Fitbit data with their LifeHub+ care team, enabling the generation of a dynamic wellness score that informs care decisions. The system is designed to respect patient preferences, including the ability to revoke data sharing at any time. The governance model also covers data use for clinical decision-making, quality improvement, and research activities in a manner consistent with consent and regulatory requirements. This careful balance between data accessibility for clinicians and patient control for individuals is central to the program’s trust-building and long-term viability.
From an operational lens, the alliance with AH accelerates the onboarding process by leveraging AH’s clinical and coaching resources and its network of Western-region GPs. The collaboration also creates a platform for knowledge sharing and best practice dissemination, enabling AH and partner GPs to align on standard care pathways, risk stratification criteria, and intervention protocols within LifeHub+. The early engagement of more than 30 GPs indicates robust interest in integrating digital health into everyday primary care, and the hospital’s involvement signals a willingness to pilot innovative care models in a real-world setting. The partnership’s emphasis on a patient-centered, technology-enabled care approach is designed to deliver timely, actionable insights to care teams, thereby enhancing continuity of care and supporting sustainable health outcomes.
In addition to clinical care integration, the AH-led health coaching component is designed to empower patients with tailored, actionable guidance that complements medical management. Coaches can help translate wellness data into practical steps, including tailored exercise regimens, dietary adjustments, sleep optimization strategies, and stress management techniques. The aim is to equip patients with the knowledge and motivation to adopt healthier lifestyles, while ensuring that coaches and clinicians work in concert to monitor progress and adjust plans as needed. This multi-pronged approach—combining clinical oversight, coaching support, patient empowerment, and caregiver involvement—constitutes the cornerstone of LifeHub+’s care delivery model and its ambition to improve health outcomes through sustained, data-informed engagement.
Looking ahead, the partnership framework envisions extending LifeHub+ to more GPs and hospitals, scaling the model to reach a broader patient population, and refining the data-sharing architecture to support wider interoperability. The ultimate goal is to extend LifeHub+’s integrated care approach beyond AH’s initial geographic footprint, enabling more patients to benefit from a coordinated, technology-enabled care ecosystem that links clinicians, health coaches, patients, and caregivers in a secure, consent-driven environment.
Onboarding and Early Adoption Metrics
A notable element in the early adoption phase is the plan to onboard more than 30 GPs through AH, with the objective of improving care coordination and enabling joint management of patients’ health and lifestyle within LifeHub+. The collaboration targets patients who have preventable chronic health risks, positioning LifeHub+ as a proactive tool for early intervention and lifestyle modification. By combining clinical oversight with digital health insights, the program seeks to curb the progression of risk factors before they evolve into complex diseases. Early adoption metrics focus on engagement levels, adherence to recommendations, data-sharing consent rates, and improvements in wellness scores over time. The set of metrics is designed to yield actionable insights about how LifeHub+ influences patient behavior, clinical decision-making, and the effectiveness of care plans.
The partnership also emphasizes education and support for users, ensuring that patients understand how to navigate the LifeHub+ app, how to manage consent preferences, and how to use the platform to monitor health indicators. The onboarding process benefits from AH’s clinical ecosystem, which can help identify eligible patients, introduce LifeHub+ benefits, and guide them through initial setup and data-sharing configurations. By combining hospital-based onboarding with GP participation, the program aims to anchor LifeHub+ within the formal care pathways that patients already use, thereby encouraging sustained engagement and long-term adoption.
Finally, the AH-led effort to connect with Western-region GPs reflects a deliberate strategy to establish a strong regional hub for LifeHub+ early on. As the program scales, the model can be replicated across other regions, with GP networks and hospitals forming additional nodes in the LifeHub+ ecosystem. The emphasis on a tightly integrated network of care providers is intended to ensure consistency in care delivery, data governance, and patient experience as the platform expands. The onboarding framework and early adoption metrics will be crucial for informing iterative improvements, policy refinements, and feature enhancements that keep LifeHub+ aligned with clinical needs and patient expectations.
Technical Architecture: Data, Privacy, and the ConnectedCare Experience
The LifeHub+ platform integrates Fitbit data with clinical workflows through a secure, consent-driven architecture designed to support dynamic wellness insights and collaborative care. At the core of the system is a shared data model that brings together patient-reported information, device-generated metrics, and clinical observations from AH health coaches and GPs. The data streams include Fitbit metrics such as steps, exercise, sleep, heart rate, heart rate variability, skin temperature variation, breathing rate, oxygen saturation (SpO2), and other metrics that patients choose to share. When integrated with LifeHub+, these metrics feed into a dynamic wellness score that provides an at-a-glance view of a patient’s health trajectory and can trigger alerts or reminders when actionable thresholds are reached.
The data integration flow begins with explicit patient consent for sharing Fitbit data within LifeHub+. Once consent is granted, Fitbit metrics are ingested via the platform’s WebAPI, enabling real-time or near-real-time data synchronization with the LifeHub+ dashboard. The data model supports aggregation of wearable data with user-recorded measurements such as blood pressure and blood glucose from third-party devices. The resulting composite dataset informs the patient’s wellness score and supports holistic interpretation by clinicians and coaches. The platform is designed to support clinicians’ review of health data in a consolidated, clinically meaningful format, enabling rapid assessment of risk factors and timely intervention strategies.
From a privacy and data governance perspective, LifeHub+ adheres to rigorous standards for consent management, data access control, and secure data transmission. Patients maintain control over who can access their health information, including the family doctor/GP, AH health coaches, and designated caregivers. The system supports revocation of consent and modification of data-sharing preferences, ensuring that patient autonomy remains central to the experience. Data security mechanisms include encryption, role-based access control, and audit trails to monitor who has viewed or used patient data. The platform’s compliance posture encompasses recognized data protection frameworks and principles that align with the needs of healthcare providers, patients, and regulators.
Interoperability is a key architectural objective, with a design that supports the integration of data across diverse care settings, including hospitals, primary care clinics, and community-based health services. While Fitbit data is a core input, the architecture is flexible enough to incorporate additional devices and data sources as LifeHub+ expands. This openness is essential for enabling future feature sets, such as lifestyle questionnaires and disease risk assessment tools, and for ensuring that the platform can evolve in step with advancing digital health technologies and clinical practice guidelines.
The LifeHub+ dashboard serves as the central portal through which care teams access health data, generate insights, and coordinate care. Clinicians and health coaches can view wellness trajectories, receive alerts about clinically relevant changes, and adjust care plans accordingly. The dashboard is designed to present information in a clear, actionable manner, prioritizing readability and ease of interpretation to support busy clinical workflows. The integrated approach also aims to minimize the friction associated with data sharing and review, helping clinicians to efficiently incorporate digital health insights into routine patient management.
In terms of security and risk management, LifeHub+ incorporates ongoing monitoring and governance practices to protect patient data and ensure the platform remains resilient to potential threats. Regular audits, vulnerability assessments, and adherence to privacy regulations are part of the overarching security strategy. The platform’s design emphasizes data integrity, traceability, and accountability, making it feasible for clinicians to rely on LifeHub+ data for clinical decision-making and care coordination while preserving patient privacy and trust.
Future enhancements to the technical architecture may include more granular consent workflows, additional data streams from complementary devices, and more sophisticated analytics to support predictive risk modeling and personalized intervention strategies. The development roadmap is likely to emphasize greater interoperability with other digital health ecosystems, while continuing to prioritize patient-centric controls and robust security measures.
User Experience and Data-Driven Insights
From the patient perspective, LifeHub+ is built to be intuitive and empowering. The consent-based data-sharing model ensures that patients can decide what information is shared, with whom, and under what circumstances. The platform translates raw wearable data into meaningful insights through the wellness score and data alerts, providing clear signals about when to seek care or adjust daily routines. Patients can track progress over time and observe how lifestyle changes influence their wellness trajectory, creating a tangible sense of progress that can reinforce healthy behaviors.
The dynamic wellness score functions as a synthesis of multiple data streams, including Fitbit metrics and patient-reported information. Clinicians and health coaches can reference these scores to tailor interventions, adjust activity recommendations, and identify potential barriers to adherence. Alerts and reminders can be customized to fit individual routines, increasing the likelihood that patients engage with recommended actions. In addition, the LifeHub+ dashboard offers a secure, centralized view of health data that is accessible to authorized care team members, enabling coordinated care planning across primary care, hospital-based services, and community supports.
The platform also accommodates the involvement of caregivers, who can access relevant information to support daily health management and ensure that family members remain informed about care plans and progress. This inclusive approach helps strengthen the patient’s support network and reinforces accountability across the care ecosystem. The ultimate aim is to deliver a cohesive, user-friendly experience that aligns with clinical workflows and supports sustained health improvements for patients with pre- and non-complex chronic conditions.
Clinical Workflow: How LifeHub+ Supports Care Teams and Patients
LifeHub+ is designed to integrate into existing clinical workflows while introducing new digital health capabilities that empower care teams to deliver timely, proactive, and holistic care. The service envisages a collaborative model in which a patient’s family doctor or GP, AH health coaches, caregivers, and other healthcare professionals access a shared, secure data platform to monitor health status, respond to alerts, and adjust care plans accordingly. This section examines how the LifeHub+ clinical workflow operates in practice, including patient onboarding, data sharing, care coordination, and the role of health coaching in driving outcomes.
Onboarding and Consent Management
The patient onboarding process begins with consent to share Fitbit and LifeHub+ data with the designated care team. The consent flow establishes the scope of data access, the duration of access, and the specific individuals or roles that will be allowed to view and use the data. Patients retain the right to modify or revoke consent at any time. During onboarding, patients may set preferences regarding notification types, data sharing levels, and which health metrics are most relevant to their care goals.
Data Ingestion and Clinician Review
Once consent is granted, Fitbit data and other health metrics are ingested into the LifeHub+ platform and presented on a secure dashboard. Care teams, including the family doctor/GP and AH health coaches, review the data on a regular cadence and in response to alerts generated by the wellness score. The review process combines automated analytics with human interpretation, enabling clinicians to identify trends, detect early warning signs, and determine when to intervene. The included data alerts can prompt timely actions, such as scheduling a visit, adjusting medications, or intensifying coaching support.
Coordinated Care Plans
LifeHub+ supports the creation of holistic, patient-specific care plans that span medical treatment, lifestyle modification, and caregiver involvement. The care team collaborates to set realistic goals, track progress, and adjust plans as needed based on real-time data and clinical judgment. Health coaches from AH contribute to the plan by delivering digital health interventions, which may include tailored exercise programs, diet plans, and recommendations for sleep hygiene and stress management. The collaboration between GP-led medical management and AH coaching fosters a comprehensive approach that addresses both clinical and lifestyle determinants of health.
Social Prescriptions and Lifestyle Interventions
A notable element of LifeHub+ is its emphasis on lifestyle modifications as essential components of care. Social prescriptions, such as targeted physical activity programs and dietary improvements, are integrated into the care plans. Coaches and clinicians may work together to promote interventions that are feasible, evidence-based, and aligned with the patient’s preferences and circumstances. This approach acknowledges that health outcomes are shaped by social and behavioral factors and that technology-enabled coaching can support meaningful changes in daily life.
Prevention and Early Intervention
LifeHub+ is positioned as a platform for prevention and early intervention, seeking to identify simple risk factors before they escalate into more complex chronic diseases. By leveraging wearable data and clinical insights, the platform can prompt timely actions that reduce risk and delay progression. The involvement of AH’s metabolic clinic patients demonstrates a focus on intercepting metabolic risk factors and supporting healthier trajectories through coordinated care and targeted coaching.
Outcome Monitoring and Continuous Improvement
The LifeHub+ workflow emphasizes ongoing monitoring of wellness scores and patient outcomes. Clinicians and health coaches use data-driven insights to evaluate the effectiveness of interventions, identify barriers to adherence, and refine strategies accordingly. This continuous improvement loop is designed to optimize care delivery, enhance patient satisfaction, and maximize the potential for long-term health benefits.
Western Region Focus and Scaling Prospects
The initial focus on Queenstown and the western region underscores a strategic approach to building a regional hub for digital health innovation. As the platform proves its value in this setting, the model can be scaled to additional regions and hospital networks. Expansion plans may include onboarding more GPs, extending AH’s coaching and metabolic clinic capabilities, and broadening the hospital network to support more patients across Singapore. This regional launch approach aims to generate practical learning, refine workflow processes, and establish a replicable blueprint for broader adoption.
Operational Excellence and Quality Assurance
To ensure consistency and safety, LifeHub+ emphasizes governance, clinical oversight, and quality assurance. Regular audits, protocol alignment with clinical guidelines, and ongoing training for clinicians and coaches are expected components of the program. These measures are intended to maintain high standards of care, protect patient privacy, and ensure that digital health interventions remain clinically sound and patient-centered.
Patient Empowerment and Engagement
From the patient’s perspective, the LifeHub+ workflow is designed to cultivate engagement, transparency, and empowerment. By providing a clear avenue to share health data with a trusted care team, patients can actively participate in their own health management. The platform’s ability to translate data into actionable guidance and to connect patients with a supportive care team further reinforces motivation, adherence, and sustained health improvements over time.
Data and Wellness Scores: Metrics, Sharing, and Insights
LifeHub+ relies on a broad set of health metrics drawn from Fitbit devices and user-reported data to generate a dynamic wellness score. This score serves as a concise, interpretable representation of a patient’s overall health status and trend over time, allowing care teams to monitor risk factors and respond appropriately. Fitbit metrics—such as steps, exercise, sleep, heart rate, heart rate variability, skin temperature variation, breathing rate, and oxygen saturation (SpO2)—are combined with patient-recorded data like blood pressure and blood glucose (from third-party devices) to create a comprehensive health profile. The data combination supports a more robust understanding of health status and the potential impact of lifestyle factors on chronic risk.
The integration of Fitbit data into LifeHub+ occurs via a secure WebAPI, ensuring that data exchange is efficient and safeguarded against unauthorized access. Patients who opt to share Fitbit data gain access to richer insights that reflect daily habits and physiological responses to lifestyle changes. Clinicians and AH health coaches can interpret these insights to tailor care plans, identify emerging risk signals, and provide timely guidance. The ability to share this data with a family doctor or GP, AH health coaches, and caregivers is central to the platform’s collaborative care model.
From a privacy standpoint, data sharing within LifeHub+ is governed by explicit consent and controlled by the patient. The design supports patient autonomy by allowing individuals to decide who can access their health information and under what conditions. The data governance framework includes protections for data integrity, access control, and auditability to assure patients—and their care teams—that information is used appropriately and securely. The wellness score and associated metrics are not only clinically informative; they are also presented in a way that supports patient understanding and engagement, helping individuals see the direct relationship between daily behaviors and health outcomes.
In terms of future innovations, ConnectedLife plans to enhance LifeHub+ with lifestyle questionnaires and disease risk assessment tools. These features would expand the platform’s ability to capture lifestyle determinants and provide more precise risk stratification, enabling even more personalized care plans. The emphasis on adding new tools demonstrates a commitment to continuous improvement and ongoing alignment with evolving clinical guidelines and patient needs.
Therapeutic and preventive care through LifeHub+ extends beyond data visualization. By enabling clinicians to leverage real-time insights, the platform supports more proactive management of conditions such as obesity, diabetes, hypertension, and high cholesterol. The emphasis on early intervention and timely lifestyle adjustments is expected to reduce the likelihood of disease progression, improving long-term health outcomes for patients who participate in the LifeHub+ program.
Subscriber Model, Trials, and Early Benefits
The LifeHub+ subscription model operates through the ConnectedCare plan, priced at S$9.99 per month, with patients engaging through their healthcare providers. The pricing structure is designed to be accessible while ensuring the platform’s sustainability and ongoing support for care teams. The first 300 LifeHub+ subscribers onboarded via partner GPs will receive a Fitbit device and free access to ConnectedCare for the initial 12 months, creating a tangible incentive for patients to participate and pilots the data-sharing workflow within a real-world setting. By coupling the Fitbit device with a complimentary year of ConnectedCare, StarHub and its partners aim to jump-start engagement, demonstrate value, and accelerate the adoption of digital health practices that can lead to better health outcomes.
The initial onboarding drive is supported by the involvement of Alexandra Hospital, which has signaled strong interest from more than 30 GPs in the Western region. The involvement of GPs is critical, as front-line primary care providers play a central role in early detection, risk assessment, and continuity of care. The integration with AH’s health coaches is designed to provide immediate, practical coaching support, bridging the gap between wearable data and lifestyle modification strategies. The subscriber incentive and GP-led onboarding approach aim to create a momentum that can be leveraged to scale LifeHub+ in the near term.
From a patient-care perspective, the initial benefits of LifeHub+ include access to a shared care team, real-time wellness insights, and personalized interventions that address risk factors before they escalate. The inclusion of Fitbit data in the platform enhances the granularity of health monitoring, enabling more precise feedback and targeted recommendations. The ability to share data with family doctors, GPs, AH health coaches, and caregivers fosters transparency and collaboration across the patient’s care network, which can lead to more effective disease prevention and healthier daily routines.
In terms of scalability, the LifeHub+ model is designed to accommodate expansion across more hospitals, GP networks, and regions. The collaborative framework with AH provides a blueprint for future partnerships, which could be replicated with other health institutions to extend digital health capabilities to a broader patient population. As LifeHub+ scales, emphasis on data privacy, governance, and clinical relevance will remain central to sustaining trust and delivering clinically meaningful outcomes.
Leadership Voices: Vision, Innovation, and the Digital Health Promise
The leadership and clinical voices behind LifeHub+ articulate a shared conviction that technology can transform healthcare delivery and patient experience. Johan Buse, Chief of the Consumer Business Group at StarHub, highlights that the project embodies a belief in the vast potential of technology to transform healthcare and enhance patient experience. He notes that the initiative aligns with StarHub’s DARE+ strategy, leveraging connectivity expertise to deliver a digital health service that enables doctors to provide attentive care and enroll consenting patients into a holistic health plan. Buse emphasizes that LifeHub+ allows clinicians to access the latest health data swiftly, enabling quicker wellness assessments, early interventions, and timely support when risk factors are detected. This, in turn, helps to enrich community support in a digital ecosystem that bridges families, doctors, hospitals, and patient households to deliver proactive care.
Dr Alexander Yip, a gastroenterologist and integrated care consultant who serves as the Clinical Director of AH’s Healthcare Redesign, describes Alexandra Hospital as a sandbox for digital health innovations. He emphasizes that AH continually seeks to implement new technology-enabled care models to enhance patient care at both hospital and community levels. The digital health initiative leverages wearables to provide a rich data source about patients’ lifestyles, enabling doctors and health coaches at AH to improve patient health holistically through timely lifestyle interventions. Dr Yip’s perspective underscores the hospital’s commitment to exploring and validating novel approaches to care that emphasize prevention, early intervention, and integrated management.
Dr Jason Phua, CEO of Alexandra Hospital, argues that the digital health revolution has arrived and wearable health trackers connected to care teams can empower users to proactively manage chronic conditions before deterioration. His view reinforces the premise that technology-enabled health data, when integrated with care teams across settings, can empower patients to take an active role in their health management, ultimately reducing the burden on hospital services and improving health outcomes.
Steve Morley, Director of Fitbit Health Solutions International and APAC, highlights ongoing collaboration with ConnectedLife to foster engagement with strategic partners like StarHub and AH. Morley notes that this collaboration supports solutions that contribute to a robust digital health ecosystem in Singapore. He emphasizes that the program enables users to manage access to health and wellness insights digitally and to share data with preferred GPs, clinics, and hospitals, enhancing the connectedness of the health system. The integration of Fitbit’s technology into LifeHub+ is positioned as a key element in delivering a more connected and patient-centric digital health experience, with the potential to transform how people engage with their health and wellness data.
These leadership perspectives collectively reinforce LifeHub+’s mission to scale a digital health ecosystem that blends wearable technology, primary care, hospital-based coaching, and caregiver involvement. The emphasis on seamless data sharing, proactive care, and patient empowerment underlines a vision of healthcare that is more collaborative, responsive, and preventive, with wearables acting as a bridge between daily life and clinical care.
About the Key Partners: StarHub, Alexandra Hospital, and ConnectedLife
StarHub is a Singapore-based company renowned for delivering a broad spectrum of communications, entertainment, and digital solutions. The organization emphasizes its expansive fibre and wireless infrastructure, supported by global partnerships, to provide quality mobile and fixed services, premium content, and a diverse suite of digital solutions for homes and enterprises. StarHub’s portfolio includes solutions for artificial intelligence, cybersecurity, data analytics, Internet of Things, and robotics, reflecting a commitment to innovation and sustainability. The company is listed on the Singapore Exchange Mainboard and is recognized for ESG-focused indices and sustainability leadership in the telecommunication and technology sectors.
Alexandra Hospital (AH) is part of the National University Health System (NUHS). A 326-bed facility, AH serves approximately 100,000 residents in the Queenstown precinct, as well as the surrounding areas in the Southwest and across Singapore. AH positions itself as Singapore’s first Integrated General Hospital, offering holistic and seamless care across acute, sub-acute, and rehabilitative settings, with a patient-centered, team-led clinical model. The hospital emphasizes continuity of care through a single care team and program-based care, ensuring that patients receive comprehensive treatment without unnecessary transfers. AH’s Care Managers support patients and families by coordinating medical and social support through community partnerships, empowering patients to remain healthy at home and within the community. AH also positions itself as a site for testing and scaling innovative health and care delivery approaches that leverage technology to improve patient outcomes and care experiences.
ConnectedLife is a digital health service provider focused on protecting user data and complying with data protection regulations. The company emphasizes compliance with the Personal Data Protection Act (PDPA) and holds accreditation with the Data Protection Trustmark from the Infocomm Media Development Authority of Singapore. ConnectedLife follows HIPAA and GDPR standards to ensure robust data privacy and security, reflecting its commitment to safeguarding health information across different healthcare systems. ConnectedLife’s service is deployed in international health settings, illustrating its experience with healthcare partnerships and digital health implementation across diverse contexts. The collaboration among StarHub, Alexandra Hospital, and ConnectedLife with Fitbit thus brings together connectivity, clinical expertise, and wearable technology to deliver an integrated digital health solution.
The broader LifeHub+ ecosystem leverages Fitbit’s wearables to deliver enhanced health insight, with Fitbit now integrated into a formal clinical and care-coordination framework. The aim is to deliver a better and more connected digital health experience by enabling patients to share data selectively, while ensuring clinicians and care teams have the information needed to support timely, proactive care. As LifeHub+ progresses, the partnerships with AH and ConnectedLife with Fitbit are expected to drive ongoing innovation, expand the user base, and strengthen care coordination across hospital and community settings.
Future Features and Roadmap: What’s Next for LifeHub+
ConnectedLife is actively developing features to further enhance LifeHub+ integration into daily care and long-term health management. Among the anticipated enhancements are lifestyle questionnaires and disease risk assessment tools, which will deepen insights into patient risk profiles and guide more personalized interventions. The platform’s roadmap suggests a broader intention to expand data inputs, incorporate additional health indicators, and refine risk stratification to support more precise care planning across different patient populations.
Expanding the network of participating GPs and hospitals is a central strategic objective for LifeHub+. The model is designed to scale by bringing more primary care physicians, clinics, and hospital partners into the LifeHub+ ecosystem. This expansion would enable more patients to access integrated, technology-enabled care and increase opportunities for early interventions and preventive care. The commitment to interoperability and secure data sharing remains critical as the network grows, ensuring that patient privacy and data governance remain robust while care teams across settings can collaborate effectively.
The patient experience is also expected to evolve with ongoing improvements to the user interface, analytics capabilities, and coaching support. The platform may introduce more granular controls for patients to customize data-sharing settings and notification preferences, along with enhanced coaching resources that adapt to individual goals and health statuses. New features are likely to emphasize personalization, such as tailored exercise and nutrition plans, more sophisticated wellness forecasts, and proactive recommendations that align with patients’ daily routines and constraints. The roadmap signals an intent to transform LifeHub+ from a data integration solution into a comprehensive digital health companion that helps patients live healthier lives with sustained support from their care teams.
In line with Singapore’s health system priorities, LifeHub+ envisions broader adoption across diverse clinical contexts, including chronic disease prevention and management, rehabilitation pathways, and population health initiatives. As the platform’s capabilities expand, the program could become a template for other healthcare ecosystems seeking to combine wearable technology, primary care, hospital-based coaching, and caregiver involvement into an integrated digital health model. The ongoing collaboration among StarHub, Alexandra Hospital, and ConnectedLife with Fitbit will continue to inform the platform’s evolution, with patient safety, data privacy, clinical effectiveness, and user experience at the forefront of development decisions.
About the Participants: Alexandra Hospital, ConnectedLife, and Fitbit
Alexandra Hospital (AH), a key partner in LifeHub+, operates under the National University Health System (NUHS) and is a 326-bed facility serving Queenstown and surrounding areas. AH emphasizes a one-care-team approach that spans acute, sub-acute, and rehabilitative settings, offering a seamless care continuum. The hospital’s model positions care managers to coordinate medical and social supports through community partners, enabling patients to stay healthy at home and in the community. AH’s involvement in LifeHub+ highlights its commitment to innovation, integrated care, and patient-centered approaches that combine hospital-based care with community resources. Additionally, AH’s metabolic clinic involvement indicates a focus on metabolic health as part of preventive and early intervention strategies.
ConnectedLife is a digital health service provider recognized for its data protection and privacy commitments. The company adheres to PDPA and holds accreditation with the Data Protection Trustmark. It complies with HIPAA and GDPR, underscoring its dedication to safeguarding health information and maintaining high standards of data governance across international deployments. ConnectedLife’s collaboration with Fitbit and StarHub focuses on delivering secure, interoperable digital health services that can be scaled to multiple healthcare institutions. The partnership’s emphasis on secure data sharing and patient consent aligns closely with LifeHub+’s patient-centric approach.
Fitbit, as the wearable technology partner, contributes to the platform’s ability to collect actionable physiological and activity data. The collaboration leverages Fitbit’s wearable data collection, storage, and accessibility to support clinicians and health coaches in monitoring patient wellness. Fitbit’s involvement is positioned to enhance the digital health experience by providing reliable, real-world data that can be integrated into clinical workflows to improve care coordination, early detection, and lifestyle interventions.
StarHub, as a Singapore-based technology and telecommunications company, provides the connectivity and digital infrastructure that enable LifeHub+ to operate at scale. StarHub’s role encompasses delivering the platform’s cloud capabilities, secure data exchange, and the broader digital ecosystem needed to support life-changing health management solutions. The partnership with AH and ConnectedLife represents a broader strategy to leverage technology to transform healthcare delivery, with LifeHub+ serving as a flagship initiative.
Conclusion
StarHub’s LifeHub+ initiative, developed in collaboration with Alexandra Hospital and ConnectedLife with Fitbit, marks a forward-looking effort to fuse wearable technology, primary care, hospital coaching, and caregiver involvement into a cohesive digital health ecosystem. By enabling patients to share consented Fitbit data with a pre-programmed care team that includes family doctors/GPs, AH health coaches, and caregivers, LifeHub+ seeks to deliver dynamic wellness insights, proactive care, and integrated support for managing pre- and non-complex chronic conditions. The subscription-based ConnectedCare plan, priced at S$9.99 per month, and the initial pilot offering of a free Fitbit device and 12 months of ConnectedCare for the first 300 subscribers, create a tangible incentive for early adopters and early-career care teams to engage with the platform.
The AH partnership brings practical clinical validation and hands-on coaching through AH health coaches, while the GP network in the western region signals strong interest in expanding digital health access across primary care. The platform’s data model, including Fitbit metrics and blood pressure and blood glucose inputs, is designed to generate a dynamic wellness score that informs care decisions and prompts timely interventions. The privacy-first approach, consent-driven data sharing, and secure data governance are foundational features that support patient trust and long-term adoption as LifeHub+ scales across hospitals and GP networks.
Leadership voices emphasize the transformative potential of wearables and integrated digital health ecosystems to enhance patient outcomes, improve care coordination, and empower individuals to take an active role in managing their health. As LifeHub+ continues to evolve, the platform’s future features—lifestyle questionnaires, disease risk assessment tools, and broader interoperability—hold promise for deeper personalization and greater preventive impact. With its regional focus in the western region and its scalable architecture, LifeHub+ could become a model for broader digital health adoption in Singapore and beyond, demonstrating how technology-enabled care can bridge hospital services, primary care, and home-based health management to deliver more proactive, connected, and patient-centered care.
The ongoing collaboration among StarHub, Alexandra Hospital, and ConnectedLife with Fitbit represents a concerted effort to build a sustainable digital health ecosystem that aligns with Singapore’s healthcare priorities. By combining clinical leadership, wearable-enabled insights, and patient-centric governance, LifeHub+ aims to deliver tangible health benefits, improved patient experiences, and stronger care coordination—ultimately supporting healthier, more engaged communities. The program’s success will hinge on continued stakeholder engagement, effective data governance, clear clinical pathways, and the ability to translate data into meaningful actions that improve health outcomes for individuals with pre- and non-complex chronic conditions.
